Returns & Exchanges

At Capsul, we want you to be fully satisfied with your purchase. If your new streetwear doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached. Ensure the garments are unworn, unwashed, and in their original condition.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package at any authorized carrier location. Once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.